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Terms of Service

The agreement between you and Oolie.

Oolie — Terms of Service

Effective date: 12 April 2026

Version: 1.0

1. Agreement and acceptance

These Terms of Service ("Terms") form a binding agreement between you and Paolo Furlan ("we", "us", "Oolie") regarding your use of the Oolie iOS application and related services (the "Service"). By downloading, installing, or using the Service you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy is incorporated into these Terms by reference.

2. Who may use the Service

You must be at least 18 years old (or the age of legal majority in your country) to create an account and to accept these Terms. The Service is designed to be set up and operated by a parent or legal guardian for their child. Children may use the Service only under adult supervision and only through a profile created by their parent or guardian.

By creating a child profile, uploading a photo of a child, or recording your voice, you confirm that you are the parent or legal guardian of the child and that you have full authority to provide that content and to consent to the processing described in the Privacy Policy.

3. Account registration and security

To use most features you must create an account using your email address or Sign in with Apple. You agree to provide accurate information, to keep your credentials secure, and to be responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

4. Subscriptions, billing, auto-renewal, and cancellation

Oolie offers a free tier with limited features and the following auto-renewing subscriptions, purchased through Apple's App Store:

  • Premium Monthly — USD 9.99 per month (or local equivalent)
  • Family Monthly — USD 14.99 per month (or local equivalent)

Prices may vary by region and are shown inside the App before you confirm any purchase.

Apple billing terms

  • Payment is charged to your Apple ID account at confirmation of purchase.
  • Subscriptions automatically renew at the end of each billing period unless auto-renewal is turned off at least 24 hours before the end of the current period.
  • Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the price of the selected plan.
  • You can manage and cancel your subscription at any time in your Apple ID account settings on your device. Deleting the App does not cancel your subscription.
  • Any unused portion of a free trial, if offered, is forfeited when you purchase a subscription.
  • Except as required by applicable law or Apple's own refund policies, payments are non-refundable. Refund requests for App Store purchases must be made directly to Apple.

Free tier

The free tier allows limited story generation and feature access as described inside the App. Limits may change from time to time; we will notify you of material changes.

5. Acceptable use

You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Upload, generate, or request content that is unlawful, harmful to minors, sexually explicit, violent, hateful, harassing, defamatory, or infringing
  • Upload a photo of any person — including a child — without the full authority and consent required by law
  • Attempt to create stories or images that depict real people other than your own child in inappropriate or misleading ways
  • Reverse engineer, decompile, disassemble, or attempt to derive source code from the App, except to the extent this restriction is prohibited by applicable law
  • Bypass, disable, or interfere with security, rate limits, content moderation, or other technical protections
  • Use the Service to build a competing product or to train machine-learning models
  • Resell, sublicense, or commercially exploit the Service or generated content
  • Use bots, scrapers, or other automated means to access the Service

We may remove content, suspend features, or terminate accounts that violate these rules.

6. User content and licence to us

"User Content" means everything you provide to the Service, including the child's first name, age, interests, uploaded photos, voice recordings, and any other input.

You retain ownership of your User Content. You grant us a limited, worldwide, royalty-free, non-exclusive licence to host, store, process, transmit, and transform your User Content solely to provide and improve the Service for you and your family. This licence includes sending the minimum necessary inputs to our AI sub-processors (for example, OpenAI and ElevenLabs) so they can generate stories, illustrations, and narration.

You represent and warrant that (a) you own or have all necessary rights and permissions to provide the User Content, (b) you are the parent or legal guardian of any child depicted, named, or described, and (c) your User Content does not violate any law or any third party's rights.

7. AI-generated content disclaimer

Stories, illustrations, and narration produced by the Service are generated by artificial intelligence. AI-generated content may be imperfect, inaccurate, unexpected, or unsuitable for a specific child. You are responsible for reviewing generated content before presenting it to your child.

The Service is intended for entertainment and is not a substitute for professional judgment, educational advice, medical advice, or parental supervision. We make no warranty that generated content will be accurate, appropriate, factually correct, or free of bias or error.

8. Intellectual property

The App, the website, the Oolie name and logo, and all related software, text, graphics, and design are owned by Paolo Furlan or its licensors and are protected by copyright, trademark, and other laws. Nothing in these Terms transfers ownership of the App to you.

Subject to your compliance with these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the stories and illustrations generated for your account for personal, non-commercial family use. You may not sell, publish, or commercially exploit generated content.

9. Third-party services

The Service relies on third-party providers, including Apple, Google Firebase, OpenAI, and ElevenLabs. Your use of features that depend on these providers may also be subject to their own terms and privacy policies. We are not responsible for the acts or omissions of third-party providers beyond our contractual control of them.

10. Termination

You may stop using the Service at any time and delete your account from within the App. We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms, if continued provision would expose us or others to legal or safety risk, or if we discontinue the Service. Upon termination, provisions that by their nature should survive (including user obligations, disclaimers, limitations of liability, indemnification, and governing law) will survive.

11. Disclaimers

To the maximum extent permitted by law, the Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that generated content will meet your expectations or that the Service will always be available.

12. Limitation of liability

To the maximum extent permitted by applicable law, in no event will Paolo Furlan, its owners, employees, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or relating to the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the total amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) the minimum amount required by applicable law.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Paolo Furlan and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your User Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right, including any right of a child whose information you provided without authority.

14. Applicable law

Nothing in these Terms limits or excludes any mandatory consumer rights or remedies available to you under the law of your country of residence. Where such rights apply, they continue to apply in addition to these Terms.

15. EU and UK consumer rights

If you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, nothing in these Terms limits or excludes any mandatory consumer rights that cannot be waived by contract under the law of your country of residence. This includes your statutory right of withdrawal where applicable and your right to bring proceedings before the courts of your place of residence. EU consumers may also access the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

16. Apple-specific terms

These Terms are between you and Paolo Furlan only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content. The following apply to your use of the App obtained through the Apple App Store:

  • Scope of licence. The licence granted to you for the App is a limited, non-transferable licence to use the App on any Apple-branded products that you own or control, and as permitted by the Apple Media Services Terms and Conditions (the "Usage Rules"). This licence does not allow you to use the App on any device that you do not own or control, and you may not distribute or make the App available over a network.
  • Maintenance and support. Paolo Furlan is solely responsible for providing any maintenance and support for the App as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
  • Warranty. Paolo Furlan is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
  • Product claims. Paolo Furlan, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
  • Intellectual property rights. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Paolo Furlan, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.
  • Legal compliance. You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Third-party beneficiary. You and Paolo Furlan acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Effective date" and, where required by law, notify you in-app or by email before the changes take effect. If you continue to use the Service after the updated Terms take effect, you accept the updated Terms. If you do not agree, you must stop using the Service and may delete your account.

18. Contact

Questions about these Terms?

19. Effective date and version

These Terms are effective as of 12 April 2026. Document version: 1.0.